Contact Center AI

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Contact Center AI: Conversational Design Fundamentals (Coursera)

May 20th 2024
Contact Center AI: Conversational Design Fundamentals (Coursera)
Course Auditing
Coursera
Google Cloud
Categories
CS: Information & Technology
Effort
Intermediate
3 Weeks
1-4 Hours/Week
Languages
English
English
Contact Center AI: Conversational Design Fundamentals (Coursera)
Welcome to "Contact Center AI Conversational Design with Dialogflow", the first course in the "Customer Experiences with Contact Center AI" specialization. In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to Contact Center AI and [...]
Customer Experiences with Contact Center AI Specialization
Contact Center AI
Conversational Design
Virtual Agent
Dialogflow
Insights
Coursera Plus
View more details
May 20th 2024
Course Auditing
Coursera
Google Cloud
CS: Information & Technology
Intermediate
3 Weeks
1-4 Hours/Week
41.00 EUR/month
English
English

Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)

May 13th 2024
Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)
Course Auditing
Coursera
Google Cloud
Categories
CS: Information & Technology
Effort
Intermediate
2 Weeks
5-10 Hours/Week
Languages
English
English
Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more [...]
Customer Experiences with Contact Center AI - Dialogflow CX Specialization
Contact Center AI
CCAI
Dialogflow CX
Virtual Agent
Customer Experience
Coursera Plus
View more details
May 13th 2024
Course Auditing
Coursera
Google Cloud
CS: Information & Technology
Intermediate
2 Weeks
5-10 Hours/Week
42.00 EUR/month
English
English

Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)

May 13th 2024
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)
Course Auditing
Coursera
Google Cloud
Categories
CS: Information & Technology
Effort
Intermediate
2 Weeks
1-4 Hours/Week
Languages
English
English
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)
Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and [...]
Customer Experiences with Contact Center AI - Dialogflow ES Specialization
Virtual Agent
Dialogflow ES
Conversational Design
Contact Center AI
CCAI
Coursera Plus
View more details
May 13th 2024
Course Auditing
Coursera
Google Cloud
CS: Information & Technology
Intermediate
2 Weeks
1-4 Hours/Week
41.00 EUR
English
English

Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)

May 13th 2024
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)
Course Auditing
Coursera
Google Cloud
Categories
CS: Information & Technology
Effort
Intermediate
5-12 Weeks
1-4 Hours/Week
Languages
English
English
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)
Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice [...]
Customer Experiences with Contact Center AI - Dialogflow CX Specialization
Contact Center AI
CCAI
Dialogflow CX
Virtual Agent
Conversational Design
Coursera Plus
View more details
May 13th 2024
Course Auditing
Coursera
Google Cloud
CS: Information & Technology
Intermediate
5-12 Weeks
1-4 Hours/Week
41.00 EUR/month
English
English