Information Technology (IT) Support PC Professional Certificate

What you will learn:
- Develop key technical knowledge and up-to-date skills in preparation for a rewarding career in IT and technical support.
- Demonstrate in-demand hardware and software skills that help users select, install, and configure their devices, operating systems, and applications.
- Build essential computer networking, cybersecurity, and cloud computing skills that IT Support and Helpdesk specialists need to be successful.
- Practice customer service and troubleshooting skills through hands-on labs, demos, and interactive exercises to become job-ready.

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Beginners Guide to Cybersecurity (edX)

Self Paced
Beginners Guide to Cybersecurity (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Beginner
Self-Paced
5-10 Hours/Week
Languages
English
English
Beginners Guide to Cybersecurity (edX)
This course is designed for beginners to build critical skills to address common security threats, and adopt best practices for reducing risks. A tech talent shortage continues as organizations adopt higher security standards to address the ongoing risk of threats and breaches. This course builds key skills to address [...]
Information Technology (IT) Support PC Professional Certificate
Cybersecurity
Security
Data Security
Password Security
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Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Beginner
Self-Paced
5-10 Hours/Week
45.00 EUR
English
English

Introduction to Cloud Computing (edX)

Self Paced
Introduction to Cloud Computing (edX)
Course Auditing
EdX
IBM
Categories
CS: Systems, Security & Networking
Computer Science
Effort
Beginner
Self-Paced
1-4 Hours/Week
Languages
English
English
Introduction to Cloud Computing (edX)
Master the core concepts in Cloud Computing, from service and deployment models, to cloud architecture, security, new technologies, and possible careers. This course introduces you to the core concepts of cloud computing. You will gain the foundational knowledge required for understanding cloud computing from both business and practitioner [...]
Full Stack Application Development MicroBachelors
Essential Technologies for Business Professional Certificate
Cloud Native Foundations Professional Certificate
DevOps Cloud and Agile Foundations Professional Certificate
DevOps and Software Engineering Professional Certificate Professional Certificate
Information Technology (IT) Support PC Professional Certificate
Cloud and Application Development Foundations Professional Certificate
Full Stack Developer Professional Certificate
Cloud Computing
Cloud Architecture
Security
Deployment Models
IaaS
PaaS
SaaS
Virtualization
Storage
Networking
Containers
Cloud Services
Cloud Storage
Cloud Security
Cloud Native
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Self Paced
Course Auditing
EdX
IBM
CS: Systems, Security & Networking
Computer Science
Beginner
Self-Paced
1-4 Hours/Week
44.00 EUR
English
English

IT Support Case Studies (edX)

Self Paced
IT Support Case Studies (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Intermediate
Self-Paced
5-10 Hours/Week
Languages
English
English
IT Support Case Studies (edX)
This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (ITF+) Certification Exam.
Information Technology (IT) Support PC Professional Certificate
Technical Support
Information Technology
Hardware
Operating Systems
Networking
Storage
Cybersecurity
Cloud Computing
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Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Intermediate
Self-Paced
5-10 Hours/Week
90.00 EUR
English
English

Networking and Storage Essentials (edX)

Self Paced
Networking and Storage Essentials (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Beginner
Self-Paced
5-10 Hours/Week
Languages
English
English
Networking and Storage Essentials (edX)
Become proficient in the fundamentals of computer networking and storage and gain the skills to diagnose, repair and maintain computer networks and storage. Organizations require fast, efficient, and secure networks to compete in today’s global business world. Technical Support professionals are in high demand to meet organizations’ expanding needs [...]
Information Technology (IT) Support PC Professional Certificate
Networking
Storage
Computer Networking
Computer Networks
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Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Beginner
Self-Paced
5-10 Hours/Week
45.00 EUR
English
English

Software, Programming, and Database Basics (edX)

Self Paced
Software, Programming, and Database Basics (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Beginner
Self-Paced
5-10 Hours/Week
Languages
English
English
Software, Programming, and Database Basics (edX)
This course introduces the fundamentals of software, programming languages, web browsers, cloud computing and database concepts. Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the fundamentals of software and [...]
Information Technology (IT) Support PC Professional Certificate
Software
Programming
Databases
Programming Languages
Cloud Computing
Computing
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Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Beginner
Self-Paced
5-10 Hours/Week
45.00 EUR
English
English

Hardware and Operating Systems (edX)

Self Paced
Hardware and Operating Systems (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Beginner
Self-Paced
5-10 Hours/Week
Languages
English
English
Hardware and Operating Systems (edX)
This course will help you develop the skills to install and set up an operating system and gain expertise on hardware components, including motherboard, CPU, hard drives and more. If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. Understanding the fundamentals of computer [...]
Information Technology (IT) Support PC Professional Certificate
Hardware
Operating Systems
Motherboard
Central Processing Unit
CPU
Memory
Hard Drives
Computing
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Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Beginner
Self-Paced
5-10 Hours/Week
45.00 EUR
English
English

Technical Support Basics for Everyone (edX)

Self Paced
Technical Support Basics for Everyone (edX)
Course Auditing
EdX
IBM
Categories
CS: Information & Technology
Effort
Beginner
Self-Paced
5-10 Hours/Week
Languages
English
English
Technical Support Basics for Everyone (edX)
Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree.
Information Technology (IT) Support PC Professional Certificate
Technical Support
Ticketing Systems
View more details
Self Paced
Course Auditing
EdX
IBM
CS: Information & Technology
Beginner
Self-Paced
5-10 Hours/Week
45.00 EUR
English
English